Medication FAQs

No, this only needs to be done the first time that you use the service. When collecting login details please bring a form of ID with you
No, you will not receive an email, but the system stores a history of everything you ordered.
To keep patient’s records secure each patient will need their own login and password.
The doctor who prescribed your medication will decide whether it will be listed as a repeat medication on your records. This is a safety issue to ensure you are reviewed appropriately before any further medication is prescribed for you. If it is appropriate for you to order further prescriptions of the medication online it will be available for you to see and order when you login.
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication 

Please read detailed information about prescription exemptions and fees on the NHS website and NHSBSA website.
Patients on repeat medication will be asked to see a doctor, nurse practitioner, practice nurse or clinical pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip. You may be asked to do a blood test before your review. 

It is a good idea to ensure you are aware of your annual medication review date so you can book an appropriate appointment in advance to avoid unnecessary delays to further prescriptions. If you are not aware of when your medication review is due, please feel free to ask at reception.
  • Ensure that you have included your full name and address and a contact telephone number.
  • Be precise with medication
  • Detail exactly the strengths
  • Indicate if you intend to collect your prescriptions from the surgery (indicate which site) or a chemist.
  • Allow 3 working days for your prescription to be processed
Kineton Dispensary is open 09.00 am – 12:30pm and 2:30 – 5:30 pm for collections of repeat medication.

Tysoe Dispensary 9 am – 12:30 pm.
We do ask that you allow 3 working days for prescription requests.